YES. You may be having a problem accessing the internet and your phone may not have an adequate Wi-Fi or cellular signal. The solution is to make sure that your mobile phone has a strong signal (Wi-Fi or cellular) before beginning capture. At the completion of capture, make sure that you have or have returned to a strong signal and wait for the inspection processing to complete. Some Wi-Fi connections have a firewall that prevents PAVE from functioning properly. Try disabling your Wi-Fi connection and use cellular instead.

YES. If you were interrupted during the inspection capture by a phone call, text, email, or some other disruption that caused you to close the inspection, click on the link again in the SMS text message that you used to begin the inspection. Click on Get Started. The system will take you back to where you were in the inspection and ask for the next image in the sequence.

PAVE uses advanced algorithms to extract and analyze a vehicle’s VIN data and provide accurate and detailed information about its make, model, year, and other specifications.

PAVE’s Estimate default values are derived from a proprietary data set, spanning years of data collection from the automotive industry. We meticulously gathered thousands of records to create a comprehensive and generic estimate table suitable for all vehicle types. While the cost of parts remains relatively consistent, labor costs may vary depending on the region. It’s important to note that these repair estimate costs are not quotations but rather provide a reliable approximation that leans towards the higher end to allow for flexibility. However, you can customize the values for each of the four repair methods: REPLACEMENT, REPAIR & REFINISH, REFINISH ONLY, and PDR REPAIR (marked as N/A if not applicable) associated with each component. Moreover, you can set the standard labor rate to accurately calculate the total cost for each repair based on the region where the vehicle would be serviced.

All pictures are run through an AI QC process to ensure the pictures match specifications. Retaking pictures will slow down your inspection, here are some tips to keep your inspection time under 5 minutes:

• • Ensure that you are performing the inspection on the correct van.
  • The PAVE inspections are to be done during the day, with ample lighting.
  • Our vans are BIG which means you will need to back up pretty far to fit the van in frame. Park the van where there is ample room around the entire van to take the required pictures. (the majority of pictures that get rejected are because of this reason)
  • It is preferable if the vehicle is clean; the AI system may pick up dirty spots as damage which can skew the data for your damage assessment. Although it is not required, having a clean vehicle will allow for clearer pictures and more accurate readings of your vehicle’s condition.
  • Be sure to park the van where you have adequate internet connection on your phone

Kingbee reserves the right to inspect vehicles at any time during the rental period, either directly or through a third party.

https://docs.paveapi.com/other-resources/pave-capture-troubleshooting-guide/android-phone-issues