When One Vendor Couldn’t, Kingbee Did
When a major transit organization wanted vehicles in upstate NY, they turned to a national vendor to meet their fleet needs. But this vendor failed to deliver one of the most critical components: properly registered, hard-plated vehicles.
The transit organization’s partners were highly particular. They wouldn’t greenlight a vehicle unless it met strict appearance and compliance standards, including in-state hard plates and registration. Temporary tags wouldn’t cut it. The vendor couldn’t deliver what was needed in time, and the clock was ticking. Launch was fast approaching, and the entire operation was at risk. That’s when Kingbee got the call.
When Timelines Are Tight, Kingbee Delivers
Kingbee stepped in with a clear objective: secure and deliver five fully registered vans—three standard Chrysler Pacificas and two wheelchair-accessible Toyota Siennas—all plated and compliant with New York’s complex livery registration rules.
Livery plates, governed by NYC’s Taxi and Limousine Commission umbrella, are in high demand and difficult to obtain. DMVs often don’t have plates available, and the paperwork requirements are extensive. Missing a single deadline or document could derail the entire timeline.
To meet the aggressive schedule, Kingbee did more than source and upfit vehicles:
- Purchased and titled new vans directly in New York
- Secured high-demand NY livery plates through deep-rooted DMV partnerships
- Coordinated inspections and paperwork with multiple wholesalers, accessibility partners, and licensing offices
- Expedited DMV processing, avoiding errors and cutting weeks off the standard timeline
Here’s how tight the window was:
- April 23: Accessibility docs received
- May 3: Chrysler Pacifica docs received and submitted to DMV the same day
- May 6: Plates in hand and delivered to the client
By leveraging established DMV relationships and flawless documentation, Kingbee achieved a two-day plate turnaround, a process that often takes weeks.
A National Partnership is Born
The client, who was initially skeptical that any vendor could meet their demands, was thoroughly impressed with Kingbee’s ability to deliver five fully plated minivans with zero clerical errors in documentation. The DMV processing was completed in record time, and the client received their vehicles nearly a month ahead of the launch deadline.
Due to the success of this delivery, the client now considers Kingbee a go-to partner for vehicle procurement that requires precision logistics, uncommon registration types, and aggressive timelines. This case not only salvaged the client’s deployment, it strengthened a national partnership.
“We could have stopped once the plates were issued. But we kept going. Inspections, final coordination, we didn’t miss a detail. That’s what makes us different.” – Jenna Allington, Kingbee Account Representative
